Did you know that words represent only 7% of our communication? Most people think that they are communicating well if they're saying the right words, in the right way. While being conscious of our words is important, if you are depending on only words For communication, you are missing 93% of the picture. Furthermore, most people think of communica...

In the ever-evolving landscape of modern workplaces, employee retention has become a paramount concern for organizations across industries. A key factor in determining whether employees stay, or leave is whether they feel safe in their environment. Most organizations focus on physical safety. However, an overlooked, often under-appreciated equally ...

I saw a post in my feed today, and it said, "Sometimes it hurts too much to feel". The next post across my feed was about the "privilege of turning off one's feelings" followed by a "how dare you!" sentiment. I understand that this was meant for certain people in a certain context, however, one thing was clear. It doesn't take into consideration th...

If you have followed me for any length of time or watched any of my videos, you know that one of my primary messages is empowering emotional fluency and resilience in our young people. Having an 8-year son exposed to the language tools that I teach with NLP has shown me the enormous impact that these tools have on developing communication skills an...

 When it comes to creating emotionally and psychologically safe and supportive environments for individuals who have experienced trauma, it's important to understand the lens of trauma. When talking about the trauma-informed journey, there are several terms that often come up: trauma-aware, trauma-sensitive, trauma-informed, and trauma-respons...

If you can't see how trauma is showing up in your organization...between and staff, in day-to-day interactions with clients, in the communications with and between various identities, then your organization and leaders are operating in a major blind spot that is destroying the psychological safety of your culture and costing you productivity, creat...

There is a saying that my mom used to say growing up "what goes on in this house stays in this house." A similar saying followed me right into med school and residency called "leave your feelings at the door." And while it seemed like at some point in my life, I was great at compartmentalizing my feelings, what I later discovered is that I wasn't c...

This week I've had two conversations with colleagues about a phenomenon that I've been noticing with organizations with whom I've been connecting. That is the gap between learning about and the application of… I have had more than a few conversations with leaders lately that often want to share with me the robust trainings they have provided for th...

In the rapidly evolving landscape of modern workplaces, the concepts of psychological safety and equity have emerged as cornerstones for creating a thriving environment. Psychological safety, often associated with open communication and risk-taking without fear of negative consequences, has gained significant attention. However, its connection to e...

Growing up in my family, I was the oldest of 3 children. My sister directly younger than me was 5 and a half years younger and the youngest 9 years my junior. I didn't know it at the time, but we all had specific "roles" that we played. Similarly, my mom had her role too. It wasn't until I was well into college studying psychology that I realized t...