I often say that Communication is 7% what you say and 93% everything else. But that doesn't mean words aren't important. In fact, they are incredibly important. Words are the encodings of our thoughts and feelings. Furthermore, the way we use words create pictures in the minds of others, which can imply or create meaning depending on how we use our...

Like many other important initiatives and movements, psychological safety is becoming a trend. However, as seen with other movements, it doesn't take long for people to begin misusing terms and using them to center themselves and manipulate others taking it from an important issue to a weaponized land mine. This is because with psychological safety...

Quiet quitting is a subtle, but significant, problem that many organizations are grappling with today. Unlike traditional resignations where employees formally submit their notice, quiet quitting happens under the radar. Employees who quietly quit become disenchanted, disengage from their work, withdraw from collaboration, reduce their productivity...

As a recovering conflict-avoidant, people-pleasing, feelings-avoidant introvert, having difficult conversations can be extremely challenging before, during, and afterwards. If in addition to that one happens to also be a highly sensitive processor who feels their feelings very deeply when they do surface, the experience feels that much more painful...

Leading is hard and there is no handbook. Yet, growing research is showing that the old ways of leading are not as effective and more likely to be harmful to our employees over time. However, the evidence shows that even if the employee becomes successful, there are both long-term mental and relationship consequences to this approach. There is grow...

In previous articles I have talked about psychological safety in the context of combating mistrust in healthcare from historically marginalized populations, however, what's not always obvious is the positive impact that cultivating psychological safety can have on physicians and healthcare providers. Physician well-being is a critical (but not alwa...

I get a lot of questions about NLP (Neuro-Linguistic Programming) coaching and how it compares to ICF (International Coach Federation) coaching. I'm super excited to give you the lowdown and share why NLP coaching brings some unique advantages to the table. First off, let's acknowledge that both NLP coaching and ICF coaching are fantastic approache...

Imagine feeling like you can't trust the very system that's supposed to keep you healthy. For many individuals in historically marginalized communities (like myself), this is a stark reality. Medical mistrust, deeply rooted in historical injustices and violence, is a significant barrier to achieving health equity. This is because the groups of peop...

You ever notice that there are some people who seem more sensitive to lights, sound, crowds, and chaos? They may be the first out of the meeting, or prefer hiding away in a quiet hidden cubicle. They may not engage much with others, but when they do speak they often have incredibly insightful things to contribute and say. They may be labeled as "em...

 The beginning of the year is often a time of resolutions, goals, and promises that are often abandoned within the first 30 days. For me, before I set goals for the year, it's important for me to evaluate my accomplishments and lessons. When I am able to see where I met or missed certain goals and why, it helps me to effectively move into the ...